ARC APPAREL
Questions,
answered.
Everything about shipping, returns, sizing and payments — organized so you can find it fast. Still stuck? Our team is one message away.
All
Shipping
Returns
Sizing
Payment
Shipping
3 articlesOrders ship within 1–2 business days. Standard shipping within Canada takes 3–6 business days, express takes 1–2 business days, and international orders typically arrive in 7–14 business days.
Yes — we ship to most countries. Duties and taxes are calculated at checkout, so there are no surprise fees at your door.
A tracking link is emailed the moment your order ships. You can also check status anytime with your order number and email.
Returns & exchanges
2 articlesUnworn items with original tags can be returned within 30 days of delivery for a full refund or exchange. Sale items are final sale.
Go to Order Status, enter your order number and email, and select the items to return. A prepaid shipping label will be emailed to you.
Sizing
1 articleEvery product page has a size chart with body measurements. If you're between sizes, message our team for a fit recommendation for that specific style.
Orders & payment
2 articlesAll major credit cards, PayPal, Apple Pay, and Google Pay. Payment is processed securely at checkout.
Orders can be changed or cancelled within 1 hour of purchase. After that the order has usually entered fulfillment and can't be modified.
Still need help?
Our team replies to every message, usually within one business day.